Cbazi Privacy Policy & Data Protection

When creating an account, we collect your name, email address, mobile number, and date of birth. National ID or passport information may be collected for identity verification. Payment method details are securely stored during transactions. Your device type, browser, IP address, and usage patterns are automatically recorded. Information provided when contacting customer support is also stored in our system.

Collected information is primarily used to manage your account, verify your identity, and ensure secure transactions. Your contact information may be used to inform you about relevant promotions and offers. We analyze usage patterns to strengthen platform security and prevent fraud. Information is also reviewed to ensure user protection in line with our Responsible Gaming policy. We never sell or share your personal information with third parties without authorization.

All your information is securely stored on encrypted servers and can only be accessed by authorized personnel. We use SSL/TLS encryption technology to keep data transfers secure. Regular security audits are conducted to quickly identify and address any vulnerabilities. Even after an account becomes inactive, certain information may be retained for a specified period as required by law. All data is securely deleted at the end of the retention period.

We share limited information with trusted payment gateway partners for payment processing, who adhere to the same high security standards. Information may be disclosed to relevant authorities if required by legal obligations or court orders. Necessary information may be exchanged with identity verification services for fraud prevention and risk management. All information sharing activities are governed by this privacy policy, and your fundamental protections are maintained at all times. We do not share your information with any advertising companies or data brokers.

You can view and update the information stored in your account at any time. Upon a request to close your account, we will delete all your information except as required by applicable legal obligations. You can unsubscribe from marketing communications at any time. If you have any objection to the processing of your information, you may notify the support team in writing. We are committed to responding to your request within 30 business days.

Cookies are used to enhance your experience on our website. Session cookies maintain your login state and retain information during page navigation. Performance cookies help monitor website speed and functionality. You can disable cookies through your browser settings, though this may limit some features. We do not use third-party advertising cookies.